CHRISTMAS DELIVERY INFO:
Please note last day for UK delivery for Christmas is the 21st of December.
We will then be closed from the 24th of December to the 6th of January. You can still place your order, but note orders will not be shipped until our return.
During our Christmas closure period (24th Dec - 6th of Jan), please do not dispatch any returns to us, we will not be able to receive them and they may be sent back to the sender.
However, don't worry. All orders placed between the 8th November - January 1st are eligible for extended returns to the 15th of January 2022
(For more Brexit info - click here)
Approx. shipping rates:
Delivery is available worldwide, and our busy little team ships orders 5 days a week: Monday to Friday. Please note dispatch times can be 1 week in busy periods.
Shipping within the UK is always sent using a tracked or singed for service.
A fast tracked delivery service within the European Union which is available via DPD, UPS and DHL (These services will require a signature):
Price varies depending on the country.
Use the shipping rate calculator in the cart for more accurate price.
Typically the cost will be between £14-21.00 per package via DPD, UPS, or DHL. Please note VAT, duty and courier admin charges may be applicable. Please check your specific countries import rules.
International orders (Incl/US/ Canada) are charged on a weight based system. This means you pay far less for shipping than before. Typically orders under 1kg cost £20, and orders under 2kg, cost £25. For weights above this, the price depends on your country. Please go to the cart section to estimate shipping costs. This will usually be via DHL who provide an express service that takes 2-5 days to a large portion of the world. If you would like to know the cost exactly, please contact us.
Free shipping is available for UK orders over £200. Also for all orders, you can get a free D200 face mask in Navy.
Please note that a standard Arktis jacket weighs approximately 2kg, so it is advisable to buy several items at the same time, in order to get the best value for shipping and to save on this cost in the future.
Whilst we aim to get all of our orders within a few days but please allow up to a week days for dispatch and sourcing of items. In rare cases, we list part made items which require us to finish the products. In these cases, waiting time can be up to a week. You can always CONTACT US if you are unsure.
||DPD/ Other (2-4 Days after dispatch)
||DPD/ Other (3-5 Days after dispatch)
|Rest Of World
||DHL/ RM (2-10 Days after dispatch)
PO Boxes are extremely difficult to send to as our services require a signature. We are able to send up to 2KG via Royal Mail worldwide, but anything above this weight we are unable to send. We will contact you for an alternate address.
Orders placed in the UK, are required to pay VAT with each purchase. This cost is 20% of the purchase price, and will be included in the final price at checkout.
Countries outside of the UK including the EU are exempt from this; however, purchases may be subject to VAT & customs charges upon arrival. A small administration fee is also usually charged by customs.
*for really remote areas, delivery might take an extra day or two. (Planning an expedition up a mountain takes time ;)