We are currently experiencing extremely high levels of orders. Please allow at least 1 week for dispatch.

Delivery Information

WE ARE CURRENTLY EXPERIENCING EXTREMELY HIGH LEVELS OF ORDERS. PLEASE ALLOW AT LEAST 1 WEEK FOR DISPATCH.

 

(For more Brexit info - click here)

 COVID-19 Update: We are open - Business as usual with some minor adjustments & possible delays in your country.


Approx. shipping rates:
Delivery is available worldwide, and our busy little team ships orders 5 days a week: Monday to Friday. 

Shipping within the UK is always sent using a tracked or singed for service.
A fast tracked delivery service within the European Union which is available via DPD, UPS and DHL (These services will require a signature):
Price varies depending on the country.

Use the shipping rate calculator in the cart for more accurate price. 
Typically the cost will be between £14-21.00 per package via DPD, UPS, or DHL. Please note VAT, duty and courier admin charges may be applicable. Please check your specific countries import rules.

International orders (Incl/US/ Canada) are charged on a weight based system. This means you pay far less for shipping than before. Typically orders under 1kg cost £20, and orders under 2kg, cost £25. For weights above this, the price depends on your country. Please go to the cart section to estimate shipping costs.  This will usually be via DHL who provide an express service that takes 2-5 days to a large portion of the world. If you would like to know the cost exactly, please contact us.

Free Shipping:
Free shipping is available for UK orders over £200. Also for orders over £200, you can get a free D200 face mask, all you need to do is add it to your cart, and the price will change to free automatically.
 
Please note that a standard Arktis jacket weighs approximately 2kg, so it is advisable to buy several items at the same time, in order to get the best value for shipping and to save on this cost in the future.
 
 
Whilst we aim to get all of our orders within a few days but please allow up to a week days for dispatch and sourcing of items. In rare cases, we list part made items which require us to finish the products. In these cases, waiting time can be up to a week. You can always CONTACT US if you are unsure. 
 
 
Area Service Price
UK DPD/ Other (2-4 Days after dispatch) £4.80
EU DPD/ Other (3-5 Days after dispatch) £14-21
Rest Of World DHL/ RM (2-10 Days after dispatch) (Variable)
Not Available? Contact Us
 
PO BOXES:
 
PO Boxes are extremely difficult to send to as our services require a signature. We are able to send up to 2KG via Royal Mail worldwide, but anything above this weight we are unable to send. We will contact you for an alternate address. 
 
VAT:
 
Orders placed in the UK, are required to pay VAT with each purchase. This cost is 20% of the purchase price, and will be included in the final price at checkout.
 
Countries outside of the UK including the EU are exempt from this; however, purchases may be subject to VAT & customs charges upon arrival. A small administration fee is also usually charged by customs.
 
 
*for really remote areas, delivery might take an extra day or two. (Planning an expedition up a mountain takes time ;)


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